Contact Us
We’re always here to help you.
At Jewelryocity, your experience matters just as much as your jewelry. Whether you have a question about your order, need styling advice, or simply want more details about a product — our team is happy to assist you.
Customer Support
We aim to respond to all inquiries within 12 hours (business days).
Email: INFO.JEWELRYOCITY@GMAIL.COM
Business Hours: Monday – Sunday, 24/7
Order & Shipping Assistance
Please include your order number in your message for faster support regarding:
-
Order status
-
Tracking updates
-
Returns & exchanges
-
Product inquiries
Business & Collaboration
For partnerships, bulk orders, or collaborations, please contact:
Email: HELLO@JEWELRYOCITY.IN
Thank you for choosing Jewelryocity.
We appreciate your trust and look forward to assisting you.
Jewelryocity — Service as refined as our jewelry.
We're here to help with sizing, stylingand anything else, 3 Year Warranty, Extended 90 Day Returns, Expedited Shipping
Got Any Questions?
Our store
123 Fake St.
Toronto, Canada
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm
FAQs
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse in Bellingham WA. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.