Contact Us
We are here to help with questions about our jewelry, orders, shipping, returns, sizing, materials, and care.
Customer Support
Email: support.jewelryocityin@gmail.com
Business Hours: [Monday To Saturday & 10:00 AM to 11:00 PM]
We aim to respond to customer inquiries within 24 Hrs.
Order Support
When contacting us about an existing order, please include your order number whenever possible.
This allows us to locate your order and assist you more efficiently.
Product Questions
If you have questions about:
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Ring sizing
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Materials
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Gemstones
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Certifications
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Customization
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Jewelry care
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Shipping
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Returns
Please contact our customer support team before placing your order. We are happy to help you make an informed decision.
Our Commitment
At JewelryOCity, we believe jewelry should be more than beautiful. It should be an experience you feel confident about from the moment you discover a piece to the moment it arrives at your door.
Thank you for choosing JewelryOCity.
Email: support.jewelryocityin@gmail.com
Website: www.jewelryocity.in
Got Any Questions?
FAQs
How long will shipping take?
All orders are shipped within 12-36 hours from our warehouse in Bellingham WA. Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.
How do I know if my order is confirmed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.
Can I change my shipping address after my order is placed?
This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.