• What is Moissanite?

Moissanite is a rare, naturally occurring mineral also known as silicon carbide, which was first discovered by the Nobel Prize-winning chemist, Dr. Henri Moissan, at the site of a massive meteorite strike in Arizona. This intriguing new stone was named “moissanite” in his honor.

• What if I want to return my purchase?

Please see our refund and exchange policy for more information.

• Can I Get Gift Box

Yes, we offer gift packaging options at free cost.

• Can I return a ring to get it resized?

Yes, a ring can be returned for a free resizing within 14 days of its purchase.

 

• How long does a package take to arrive at an international address? Is the package insured?

International packages take approximately 7 business days to arrive at the destination. All packages are fully insured.

• What is the quality of the Jewelryocity inventory?

Our inventory is, and always will be, of the highest value and the best quality. All diamonds are certified from GRA.

 

• How secure is the transaction?

Your privacy and security is important to us. Credit card orders are placed over a secured connection. Only authorized personnel will have access to your billing information stored on our secure server. We will never share or sell any of your information to a third party.

• How can I be sure I am not getting a fake diamond?

You will have the original certificate available for you to examine and compare with the information provided on our website.

• What kind of rings do you carry?

Please browse our website for our large selection of rings.

• Can you create a custom setting from a photo sent to you?

Yes, we can custom design almost any piece of jewelry. However, please note that custom orders are not eligible for the 30 day return policy.

 

• Are all of the rings resizable? How long does it take for them to get resized?

Yes Thats Why We Make Product On Order.

• Can you engrave rings?

Yes, we do custom engravings; contact our service representative for details. Please note that jewelry that has been custom inscribed is not eligible for the 30 day return policy.

 

• Where are you located? Do you have a shop somewhere I can visit?

We are based in Jamaica New York. For Now We Only Available Online Or Our eBay Store.

• Can I choose a specific ship date for my made to order design?

Yes You Can Contact Us And Get Your Choice Date.